Terms & Conditions


When booking to attend an event with West London Business (for London West Innovation Network) you are signing up to these terms and conditions: https://westlondonbusiness.arlo.co/terms-and-conditions?id=1

All applications to register or support an event are subject to availability and you making full payment.


Confirmation of your booking will be sent to you by email within five (5) working days of our receipt of your request. The booking will not be fully confirmed until payment has been made in full.

You accept that communication with us may be electronic. We may contact you by e-mail or provide you with information by posting notices on our website. You agree to this electronic means of communication and you acknowledge that all such communications that we provide to you electronically comply with any legal or contractual requirement that such communication be made in writing.

You acknowledge and accept that we have the right to publicly announce our business relationship with you which shall include but not be limited to announcements on social media. Such announcements shall not be disparaging or otherwise adverse to your business.

Details of London West Innovation Network’s Privacy Policy is available here


Our prices for attending an event are set out on the relevant registration booking form or the relevant purchase order form or can otherwise be obtained from us upon request or from our website. Prices may be subject to change from time to time.

Delegate bookings may be paid by credit card at the time of booking; otherwise we will invoice you. Invoice payments must be received by West London Business (for London West Innovation Network) within 28 days of the invoice date or by close of business 20 calendar days before the event, whichever is the earlier. For delegate bookings made within 20 days of the event, an immediate credit card payment will be required.

If for any reason we have not received payment in full by the date of the event you (or the attending delegate) will be asked as a condition of being allowed to attend the event to provide payment by credit card on the day before the event. We reserve the right to cancel your booking at any time if payment is not made.

You acknowledge and accept that if payment is not made in accordance with this clause, interest on the overdue balances (including any period after the date of any judgment or decree against the Customer), and late payment fees, fall due and payable and are calculated upon the basis set out in the Late Payment of Commercial Debts (Interest) Act 1998 (as amended).
No refunds will be given in respect of any cancellations or non-attendance.


Places are booked on a first-come first-served basis. It is essential that all delegates pre-book places at an event. West London Business (for London West Innovaiton Network) reserves the right to prevent delegates and/or companies from taking part in an event for which they are not pre-booked.

If an event is full you may be added to a waiting list for this event. In the event of a cancellation, West London Business may contact you. West London Business does not guarantee that all or any delegates held on the waiting list will be offered a place on the actual event.

The duration and location of the event will be specified in the event description for that event.


It may be necessary for reasons beyond our reasonable control to alter the advertised content, timing and/or location of an event, conference or the advertised speakers relating to an event. We reserve the right to do this at any time. Where we alter the time and/or location of any event/conference, we will provide delegate bookings with notice of the same and:

1. For events directly organised by West London Business, we will offer you the choice of either a credit for a future event of your choice (up to the value of sums paid by you in respect of the event) or the opportunity to attend the event as varied.

If you are unable to attend an event or conference directly organised by West London Business, we welcome substitute delegates attending in your place at no extra cost provided that we have at least 3 days prior notice of the name of your proposed substitute and have received payment in full. Please notify West London Business of any substitutions by email.

No refunds will be given in respect of any cancellations or non-attendance.

2. For events/conferences where we are not the direct organisers, we will refer you to the terms and conditions relating to event changes and cancellations provided by the main supplier/organiser.


We shall not be liable to any delegates for any expenses incurred (including wasted costs and expenses) if we (or a supplier) are required to cancel or relocate an event or conference as a result of an event outside our control (including, without limitation, to acts of God, floods, lightning, storm, fire, explosion, embargo, government requirement, war, military operations, acts of terrorism or threats of any such acts, any strike action, lock-outs or other industrial action and a pandemic, epidemic or other widespread illness).


All rights in all presentations, documentation and materials published or otherwise made available as part of the event or conference (including but not limited to any documentation packs or audio or audio-visual recording of the conference) (“Content”) are owned by us or are included with the permission of the owner of the rights. No (i) photography, filming or recording; or (ii) republication, broadcast or other dissemination of the Content is permitted.


Our aggregate liability to you, whether such liability arises in contract, tort (including negligence) or otherwise, for any damages, loss, costs, claims or expenses of any kind howsoever arising, out of in connection with any booking (or requested booking ) made by you or otherwise in relation to the event shall be limited to the price paid by you in respect of the applicable booking.

We shall not be liable to you for (i) any loss of profit, loss of anticipated savings or interest, loss of or damage to reputation or goodwill or; (ii) any indirect, special or consequential damages, loss, costs, claims or expenses of any kind.

You agree to indemnify us, our staff and our affiliates and to hold us harmless to the fullest extent permitted by law, against all loss, costs, claims or expenses of any kind arising from any negligent act or omission by you (including your delegates) during or otherwise in relation to your booking and/or your attendance at the event for which you have made a table booking.

Nothing in this these Terms shall limit or exclude either party’s liability for:

  • death or personal injury caused by that party’s negligence, or the negligence of that party’s employees, agents or subcontractors;
  • fraud or fraudulent misrepresentation; or
  • any other liability which cannot be limited or excluded by applicable law.

The views expressed by any speakers at an event are their own. We shall not be liable for the views, acts or omissions of any such speaker or any other attendee at the event. Any information given or distributed as part of the event shall not constitute advice and should not be relied upon.


Whilst attending the event, you will comply with:

  • all applicable law, including, but not limited to, all health and safety legislation and requirements and;
  • all instructions given by us or on our behalf, including, but not limited to, in relation to any security arrangements.
  • Safety and security
  • You are responsible for ensuring your own safety and security whilst attending the event.


We may, at our discretion, choose to photograph, film, broadcast or record the event. You grant us an irrevocable licence to use and sub-license the use of your name, voice, likeness, image and any contribution made by you at or to the event in any and all media (whether now known or hereinafter invented) as part of West London Business and London West Innovation Network marketing communications.